Miscellaneous & Add-ons
A few services that are not products per se, but useful nonetheless.
Shipping
Shipping costs are not included in pricing unless specifically noted.
Shipping costs are paid by the customer.
You will be quoted at time of payment.
You will be given options for adding tracking if desired at the time of the quote.
Setup Fee … Anywhere from 0.00 up to $60.00 USD per order
All artwork files always need at least some adjustments made, in order to print and/or cut correctly.
This fee will cover any extra time and effort needed above the norm, for any given file.
This fee may be waived, all or in part, based on the amount of extra work that needs to go into your file to make it print-ready.
Seating Labels … $10.00 USD per design, up to 4 tables per design.
Application of labels ... $0.20 USD per chip (both sides)
Relevant to prepared blank chips such as unlabeled china clays, or labelling over Paulson inlays, etc.
This cost is already included in the price of milling & labelling, or inlay removal & replacement.
Ultrasonic chip cleaning ... $0.25 USD per chip
Some restrictions may apply, based on color/type of chip
Not available for ASM/CPC chips
Includes a very light application of mineral oil (optional)
What about…
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Shipping FAQ
Looking for best practices? Take a look in our FAQ. If your answer isn’t there you will have the opportunity to ask your specific question from the FAQ.
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Setup Fee
Quite often we have the artwork you want in our catalog. We will use that where we can and not charge the setup fee.
When we are supplied a file with specific artwork the customer wants, 9/10 times, the techniques used and choices made when building that file to be printed and cut, make it too mathematically complicated to for RIP software to interpret.
We find that even files made by professional graphic designers are not built to be ready to print unless they have previously worked at a printing company.
So we spend time and effort to make sure the file can be interpreted correctly by the RIP software and look it's best.
Our setup fee is a sliding scale and reflects how much time and effort needed to be put into the file to make it work.
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Ultrasonic Chip Cleaning
We use many of the standard methods found in this link on the Pokerchip Forum.
Most of your questions will be answered in this thread.
If this service is something that interests you, we ask that you read through this forum thread before asking. That should help you pinpoint your specific question to your situation.
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Applying Labels
Don’t want to pay us to do it? Don’t know how to go about doing it yourself? Start in our FAQ about labels. If you don’t find your answer there, you will have the opportunity to ask your question from the FAQ.